No ads on Hornet should play sound when your device is in silent mode. If this happened to you, we sincerely apologize for the inconvenience.
Ads that behave this way are considered rogue ads. These ads are not authorized by us and should not appear on Hornet. When they slip through, we need your help to track them down so we can remove them.
You can report a rogue ad by contacting our support team. When you do, please include a screenshot or screen recording and provide the following details:
- The company or app being advertised
- Whether you’re using Android or iOS
- The country you’re currently in
Still need help? Email us at feedback@hornet.com. Please include your username so we can find your account faster. It appears on your profile page, at the top center of the screen, and begins with the “@” symbol.
